Short answer: Performance Lab is a named company that sells its supplements on its own website, with a help center, a customer care phone line and published refund terms. A scam label would need documented fraud, and the seller’s own pages describe a company you can contact and a refund process you can use. Whether the formulas suit you is your call, so the sections below lay out what the seller claims, what it costs and what to confirm before you pay.
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What is Performance Lab?
Performance Lab is a supplement brand. It is not a laboratory you can visit. The seller says its formulas are “designed to fuel your ambition,” and its homepage calls the company’s mission “Human Performance Optimization.” The flagship is NutriGenesis® Multi, which the homepage describes as “the starting point for optimal daily health and wellbeing.” The homepage lists these products:
| Product | Size | What the seller says it is for |
|---|---|---|
| NutriGenesis® Multi for Men | 120 capsules | “Multi-Vitamins and Minerals with NutriGenesis® ingredients for enhanced bioavailability and absorption. To support daily energy, vitality, and wellbeing.” |
| Sleep | 60 capsules | “Night-time nutrients to aid sleep quality. Gentle, natural formula supports nightly rest and renewal.” |
| Omega-3 | 90 softgels | “High-purity full-spectrum Omega-3 sourced directly from ocean algae. With optimal 2:1 DHA:EPA. Supports cognition, vision, heart health & (much) more.” |
The banner also names a NutriGenesis® Multi for Women and several single-nutrient products, such as magnesium and vitamin C. If you are shopping for the women’s formula, check its size and price at checkout.
Is performancelab legit? Who is behind the company?
Yes, it is a real, named company. The seller’s footer carries the line “© 2026 Performance Lab USA Corp.” The seller lists a US mailing address in its footer, and its shipping page names a US fulfillment center in New Jersey. Its privacy policy also lists a registered office in England, so the company names both a US base and a UK base.
The seller’s own pages do not agree on which company runs the site. The terms page says the site is “owned and operated by Performance Lab USA Corporation.” The privacy policy says it is “owned and operated by Performance Lab Ltd,” a UK limited company. Before you pay, ask customer care which company sells your order and which name will appear on your bank statement.
How do I contact Performance Lab?
Start with the help center’s contact form at help.performancelab.com, which lets you pick a subject. The subjects include General Inquiry, Order Support, Returns, Report an issue, Request refund or discount and Product question.
| How to reach them | Details |
|---|---|
| Help center contact form | help.performancelab.com, with the subject list above |
| Customer care phone | +44 1926 833031, listed as the Customer Care Line. This is a UK number, so an international call may apply. |
| Refund claims | Email cs (at) performancelab.com. The returns page says you must email this address first. |
| Privacy questions | dpo@performancelab.com |
| Mailing address | Listed in the site footer as a US address. The privacy policy lists a registered office in England. |
What do the products claim to do?
The seller says NutriGenesis® vitamins and minerals are “nature-identical” and give “enhanced bioavailability and absorption.” Its comparison graphic sets its formulas against “Other Multivitamins” on several points: synthetic and isolated nutrients against nature-identical nutrients, limited absorption against enhanced bioavailability, fillers and unnecessary additives against a clean, additive-free formula, and one-size-fits-all formulas against gender-specific formulations. These are the seller’s own comparisons, not independent tests.
For Sleep, the seller says it is a “gentle, natural formula” in a “Small 00 size capsule” that is “easy to swallow,” with “no fillers or additives.” For Omega-3, it says the product supports cognition, vision, heart health and “(much) more.”
The homepage quotes customer reviews and shows a 4.62/5 rating from 199 reviews for NutriGenesis® Multi for Men. The seller also says it has “4,000+ verified reviews” and is “Trusted by 350,000+ customers.” Those are the seller’s own figures.
The seller’s footer carries two statements that matter for your decision: the products “are not intended to diagnose, treat, cure, or prevent disease,” and its statements “have not been evaluated by the Food and Drug Administration.”
What research backs the ingredients?
The absorption claims are the seller’s own. If a study matters to your decision, ask the company for the study behind the claim, then check its title, journal, the people it studied and the exact product it tested. A study of one ingredient does not automatically cover the finished capsule, so ask whether any trial used this exact formula.
What is in it, and what about side effects?
Check the Supplement Facts panel on the bottle or product listing for every ingredient, form and amount before you buy. The seller’s marketing words are not a substitute for that panel.
For side effects and warnings, read the label and ask customer care for the full warning text on the exact product and size you are buying. If you take prescription medicine, show the Supplement Facts panel to a pharmacist before you start.
Is Performance Lab FDA approved?
Put plainly, the FDA does not approve manufacturing facilities, and it does not approve dietary supplements either. It registers facilities and inspects them for good manufacturing practice, as explained on the FDA’s dietary supplements page. A GAO report on FDA inspections describes how FDA inspects food establishments to make sure good manufacturing and storage practices are followed.
Because approval is not the right test, ask customer care which facility makes the batch you will receive and for its good manufacturing practice documentation.
How much does Performance Lab cost?
Prices as of November 13, 2026; check the checkout for today’s.
| Product | Size | Price line on the homepage |
|---|---|---|
| NutriGenesis® Multi for Men | 120 capsules | From $33.32, or $1.11 a day |
| Sleep | 60 capsules | From $29.92, or $1.00 a day |
Omega-3 appears on the homepage without a price line, and the women’s formula appears on the banner without one, so check both at checkout. The help center says you can “Subscribe and save up to 25%.” Standard shipping to the contiguous US is $9.95 and takes 4 to 8 business days, free on orders over $100 and on all subscriptions. Express is $14.95 for 2 to 4 business days, and next day is $29.95.
Outside the US, orders ship from a UK depot or a European depot. UK delivery takes 1 to 3 working days depending on the carrier, EU delivery takes 4 to 12 working days, and Canada and the rest of the world take 2 to 20 working days depending on the service.
To compare price and returns with another nootropic seller, see nootropics depot reviews.
How do Performance Lab refunds work?
The returns page describes a money-back guarantee it calls “Try Performance Lab® for 30 days – risk-free.” It says the guarantee covers your first order, up to one container of each product, and that “If you don’t see results, we will gladly refund your money (minus any shipping costs).” The page sets these conditions:
- Take the supplement as directed on the label until the container is empty before you request a refund.
- Email cs (at) performancelab.com first. The page says you “MUST FIRST” email that address.
- Include your full name, address and order number.
- Submit the claim within 60 days of delivery. The page says this window “gives you time to use a whole container.”
- The refund is issued minus shipping costs. If you miss any condition, the page says the company will not be obliged to give a refund.
The same page also describes returns of unused, unwanted items: contact support within 14 days of receiving your order, pay return postage yourself, and receive a refund less shipping costs. The help center banner separately says “30-day money-back guarantee.” So the seller’s pages state a 30-day trial, a 60-day claim window and a 14-day returns window, and they do not agree. Do not plan around any one of them until customer care confirms in writing which applies to your order.
How do I protect my order before I pay?
- Type performancelab.com into your browser yourself instead of following a video or ad link.
- Copy the refund conditions above into your notes, and get the window that applies to your order confirmed in writing.
- Save your order confirmation and order number. The refund route needs both.
- If you choose a subscription, note your first shipment date and how to change it. The help center lists “I’d like to manage my subscription” and “Cancel order” among its options.
- After the charge appears, check your card or bank statement and confirm the company name matches the one customer care gave you.
- If you find the product on another marketplace, that seller’s returns and billing terms apply, not the ones on this page.
For a worked example of checking a seller’s contact and refund pages before paying, see get bars 7-oh tablets a scam or legit.
Before you order
- Which company is your seller: Performance Lab USA Corporation or Performance Lab Ltd?
- Which refund window applies to your order: 14, 30 or 60 days?
- The Supplement Facts panel and full warnings for the exact product and size.
- The facility and manufacturing documentation for the batch you will receive.
- Today’s price, bundle and subscription terms at checkout.
